Business Continuity Planning 101
Wrap UpStory #2 Conclusion (cont.)

Township officials were admonished for:

  • not having a continuity plan
  • not providing township personnel with direction on how to react in the face of the essential service interruption
  • not warning the general public of the failure of the pumping station as many citizens could have died
  • not having an alternative operating procedure in place when the first signs of drinking water contamination were detected

As a result of the disaster the township Reeve ordered that a continuity plan be immediately implemented and that all township staff must be trained in operational continuity procedures.

He went on to say that immediate and accurate notification
of township residents is the most important aspect of the
continuity plan.

Note: the Reeve and Quibell Township officials may still face
charges for not having managed the risk of the pumping
station failure.

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